If in doubt, ask for the caller's phone number, hang up and check to see if it's genuine by using our, Don’t turn your handset off if you get a flurry of nuisance calls. Here are a few tips to consider when making a password: Use a secure wireless network you trust to go online. If you’ve been asked to call a number but want to make sure it’s genuine, simply enter it into our Phone Checker. USA PATRIOT ACT . So, if you enter the the account number and the system finds it invalid or incorrect, just add two or three ZEROS at the beginning of the account number. Its consolidated resources amounted to P588.1 billion as of the same period. Opening … If we believe someone has attempted to defraud your account, we’ll protect your money and contact you. You shouldn’t tell anyone what this code is other than a Metro Bank colleague. Lost or Stolen Debit Card. Fraudulent emails can look genuine, but there are a few giveaways to look out for: If you ever receive a suspicious email, forward it to us at ReportFraud@metrobank.plc.uk. American Metro Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites. The account number can be found on the lower-left side of your ATM card. Opening … The only details we’ll ever ask you for are your name (or if you’re a business customer, your business name) and a contact number we can reach you on. CLICK HERE FOR ONLINE ACCESS TO YOUR METRO CITY BANK MORTGAGE. If you don’t recognise a card transaction on your account, give us a call on 0345 08 08 500. If you think a Metro Bank machine has been tampered with, call us on 0345 08 08 500, Cover the PIN pad with your hand when you enter your number, Always check your balance and transactions to see if there’s anything you find suspicious, Don’t enter your card details on shared computers, Always log out of any websites where you’ve entered your card details, Only enter your card details on secure sites with addresses that start with ‘https’ and have a padlock icon next to it, Be wary of any job that involves you holding or transferring money through your personal account, Never share your bank details with anyone you don’t know or trust, Use strong passwords - a minimum of 8 characters and a mix of upper and lower-case letters as well as numbers. They’re often recruited by adverts that look like a legitimate job, but involves transferring money through your own account and keeping a cut as commission. Safe and Sound. If you’re on an unsecured network, a fraudster can see who you bank with and could hack your personal information. Your name might also be put on the fraud database. Please use a private/direct message to tell us these. Please do not submit any information that you consider confidential. The money is likely to be the proceeds of crime, and it’s a criminal offence to hold it. Real-life villains are out there, trying to trick you out of your money. We'll never ask you to enter all six digits of your Security Number. Your cards can be vulnerable to fraud – so it pays to keep a close eye on them. If your mobile phone service stops unexpectedly, call us on 0345 08 08 500 and we’ll help check out the problem. US Metro Bank does impose an ATM network fee for transactions at non-US Metro Bank ATMs except as noted for Premium and Premium Plus Relationship Account customers. Other people shouldn’t be able to guess your passwords. Don’t use sequences, You shouldn’t use information like your children’s names, pet names, favourite team or mother’s maiden name as a password, as this information isn’t secret, Consecutive numbers, dates of birth and other significant dates shouldn’t be used as security numbers, Don't write down or tell anyone your login details, Don’t use your date of birth as your ‘Security Number’, If you think your password has been compromised, change it, Make sure your router’s security features are switched on, Always use a strong password for the router, Be careful who you share your bank or personal details with, You shouldn’t share photos of your debit or credit cards, as they have your payment details on them, Be mindful of Bluetooth attacks that let fraudsters see your private information, Try to pick a PIN that nobody else would guess, Never store passwords, usernames or log-in reminders on your phone, Reset your phone to factory settings if you sell or recycle it, Use different PIN codes for your phone, apps, cards, etc, Always log on to internet banking through the app or the correct web page, You shouldn’t give confidential information over the phone unless you're absolutely sure of the caller's identity. Your Security Number is one of three unique pieces of information that we use to identify you when you log in to Online Banking. In all cases, the fraudsters spoofed Metro Bank’s 0845 customer service number, so customers who saw it on their display screen assumed the call was genuine. Little Red Riding Hood – the story of a girl, a wolf, and being careful who we talk to. Including bank codes for BDO, BPI, MetroBank, UnionBank, LandBank, Security Bank, RCBC, and more. If we notice something suspicious or need to get in touch with you, we may send you an alert either by email or text message. For further information visit www.fscs.org.uk. The text will state exactly what the code is for, like creating a new payee. For further information visit www.fscs.org.uk. Social Security Number/EIN Number: Account Account type Account number: How Do I... ©2019 METRO CITY BANK. They can use your details to impersonate you, accessing your accounts and opening new ones in your name. Check balances, make payments, see transactions and open new accounts any time - all with internet banking. This happens most often at bars, restaurants, petrol stations and cash machines. Fraudsters use email, phone calls or text messages to try and steal your information (sometimes referred to as phishing, vishing and smishing). Control your money on the move with our mobile banking app. So what are these codes? There is what we call the bank code.This is usually the account identification number of sorts. Our cards also have the added protection of MasterCard SecureCode. Your privacy is very important to us.We would like to advise you that Internet email is not secure. Registered in England and Wales. Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. 18500 US Hwy 231 Pell City, Alabama 35125 Phone: (205) 884-2265 Telephone Banking: (205) 338-2265 ATM at this Location : Drive Up Hours For further information visit www.fscs.org.uk. While we may ask you to reply to messages, we’ll never: If you’re not sure whether a text or email is genuine, give us a call on 0345 08 08 500. It’s always important to verify who you’re talking to, and not to trust an unsolicited call. This email address is only for reporting possible scam activity – please do not use it for general questions or banking requests. The image below shows how the authentic Metrobank online banking website looks like. We’ll never ask you to share any account information in a public forum. In fact, a caller can easily change their phone ID to mimic the number of a bank … It’s a valuable lesson to keep in mind, even today. And all the usual payment services too. This software works to stop any fraudulent transactions on your account. Both our Twitter accounts have been verified by Twitter and include Twitter’s blue verified badge. Including bank codes for BDO, BPI, MetroBank, UnionBank, LandBank, Security Bank… Here’s how to be as safe on your phone as you would be on your computer: This happens when a fraudster replaces your SIM with a new one and moves your number to it. That’s a red flag that the site is a fraud. See the complete list of PayPal Bank Codes & Swift Codes for all the banks in the Philippines. If it’s a text, it’ll be from “METRO BANK”, ‘MetroBank’ or the number ‘80003’. If a purchase looks suspicious, we’ll ask for extra authorisation. The IBAN (International Bank Account Number) is currently the standard for payment codes among banks within the European Union (EU), although other non-European countries have also recently started to adopt it including countries in the Middle East and in the Caribbean. If you ever have doubts about a social media channel, call us on 0345 08 08 500 or email phishing@metrobank.plc.uk. Any deposits you hold above the limit are unlikely to be covered. Metro Bank PLC. Company number: 6419578. We recommend you do not include your social security or account number or other specific identifying information. You'll be asked to set up a Security Number when you register for Online Banking and we'll ask you to enter your Username, your Password and two digits from your Security Number every time you log in. You are leaving American Metro Bank's website and linking to a third party site. American Metro Bank is an Illinois-chartered bank with its main office located in Chicago, Illinois. Once you log in to the fake website, it will ask you to update your bank details, including your credit card number, expiration date, and security code. All your calls and texts will be diverted to the new number – making the fraudster the main contact for your bank and card providers. In 1990, alongside Chinabank, Citibank, RCBC and Security Bank, Metrobank become a founding member of BancNet. This is called card-not-present fraud, and it’s the most common type in the UK. Check balances, move money, make payments and more wherever you are. We’ve provided helpful security awareness tips to educate you on the many ways to maintain a smart and safe banking experience. If a link does this, it’s not from us, If you’re ever suspicious of any text messages, emails or phone calls you’ve received, don’t respond or answer any questions – report it as soon as you can, We take fraud seriously and will always do our best to protect you. When we need to verify who you are, we’ll send a unique code to the mobile you gave us when you opened your account. Metro Bank PLC. This means their call may come up with a number you recognise, like Metro Bank’s number. If you’re ever unsure or suspicious, hang up and contact us using a source you trust, like the number on the back of your card. One lost £90,000 when she was texted by a number matching Metro’s business centre . You will need your account number & a Personal Identification Number (PIN) Your temporary PIN is the last four digits of your Social Security Number. 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